Forum Discussion
Dalyha
1 year agoAdvisor
Telus Reward Point Expiry
I just found out from a friend of mine who still receives monthly paper bills that, according to the fine print at the bottom of his bill, Telus Reward points earned before December 31, 2023 are goin...
- 1 year ago
Hello! On January 30, all Rewards points that were accumulated before the end of 2023 were expired. All other points earned from 2024 onwards remain. Please feel free to send us a private message if there's anything about this that you'd like to discuss!
TELUS_Support
Official Support Team
1 year agoHello. We always encourage everyone to read their bills, including any important notes that we may include from time to time such as this. This change is being made to foster a better customer experience later this year. It's to encourage more active participation from our customer base so we can revitalize our catalogue with relevant and exciting prizes, as well as to launch new benefits.
MRRockRidge
1 year agoNeighbour
You got me, TELUS! And shame on me since it is not the first time.