Forum Discussion

Dalyha's avatar
Dalyha
Advisor
1 year ago
Solved

Telus Reward Point Expiry

I just found out from a friend of mine who still receives monthly paper bills that, according to the fine print at the bottom of his bill, Telus Reward points earned before December 31, 2023 are goin...
  • TELUS_Support's avatar
    TELUS_Support
    1 year ago

    Hello! On January 30, all Rewards points that were accumulated before the end of 2023 were expired. All other points earned from 2024 onwards remain. Please feel free to send us a private message if there's anything about this that you'd like to discuss!

TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
1 year ago

We can send you a private message for sure, be on the lookout.

ChrisW1's avatar
ChrisW1
Neighbour
1 year ago

This is crazy! I had hundreds of points saved up and was planning to make a larger purchase. You took the points without proper notification—unbelievable!

  • ChrisW1's avatar
    ChrisW1
    Neighbour
    1 year ago

    Telus, could you reach out so we can discuss this? I thought this program was meant to reward loyalty.

Related Content