Forum Discussion
Telus Reward Point Expiry
I just found out from a friend of mine who still receives monthly paper bills that, according to the fine print at the bottom of his bill, Telus Reward points earned before December 31, 2023 are goin...
I just logged into my rewards points, which I have been saving for years, to see that I only have 50 in my account. WHAT? Where did they go? I didn't get any notification about expiry! I'm so very upset. Is there anything I can do about this? My two year term is almost up, and I am seriously considering leaving Telus after many many years with them. I can't believe they would do this to a loyal customer!
Hi Tara22ryan, Has someone from Telus been in touch with you to discuss refunding your lost points?
- Yes
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TELUS_SupportOfficial Support Team
Hey Kareem-ajdfbka Kdeines1 MyTelus1 feel free to send us a private message here and we can take a look to see what we can do for you.
Can you please message me directly?
