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Telus Reward Point Expiry
I just found out from a friend of mine who still receives monthly paper bills that, according to the fine print at the bottom of his bill, Telus Reward points earned before December 31, 2023 are goin...
Hello! On January 30, all Rewards points that were accumulated before the end of 2023 were expired. All other points earned from 2024 onwards remain. Please feel free to send us a private message if there's anything about this that you'd like to discuss!
Hello Telus, can you please PM to discuss about the points removed from my account.
TELUS_SupportOfficial Support Team
We'll send you a private message now, thanks.
I too was surprised today to find out I lost over 327+ points. Like others, I'm on automatic billing, I trusted Telus, and don't necessarily look at my bill. We were also out of the country. I would like my points restored, or the appropriate $327+ bill credit.
