Forum Discussion
Dalyha
1 year agoAdvisor
Telus Reward Point Expiry
I just found out from a friend of mine who still receives monthly paper bills that, according to the fine print at the bottom of his bill, Telus Reward points earned before December 31, 2023 are goin...
- 1 year ago
Hello! On January 30, all Rewards points that were accumulated before the end of 2023 were expired. All other points earned from 2024 onwards remain. Please feel free to send us a private message if there's anything about this that you'd like to discuss!
Bob10
1 year agoNeighbour
Like others, I was surprised/astonished to see that hundreds of TELUS Reward points have been removed from my account. In my view, a small notice at the bottom/end of my bill advising of this confiscation of points isn't adequate notice. I would expect these points to be reinstated as soon as reasonably possible. Your timely response is appreciated and expected.
- TELUS_Support1 year ago
Official Support Team
We'll send you a private message to discuss further.