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Telus Reward Point Expiry
I just found out from a friend of mine who still receives monthly paper bills that, according to the fine print at the bottom of his bill, Telus Reward points earned before December 31, 2023 are goin...
Hello! On January 30, all Rewards points that were accumulated before the end of 2023 were expired. All other points earned from 2024 onwards remain. Please feel free to send us a private message if there's anything about this that you'd like to discuss!
I have also lost at least 120 points and would like a bill credit. I find it unacceptable to expect people to read fine print on digital bills.
TELUS_SupportOfficial Support Team
We always encourage our customers to read their bills. We'll respond to your private message now.
I read my bills as far as how much I owe. I don't study it like it's the bar exam!
