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Telus Reward Point Expiry
I just found out from a friend of mine who still receives monthly paper bills that, according to the fine print at the bottom of his bill, Telus Reward points earned before December 31, 2023 are goin...
Hello! On January 30, all Rewards points that were accumulated before the end of 2023 were expired. All other points earned from 2024 onwards remain. Please feel free to send us a private message if there's anything about this that you'd like to discuss!
Thanks Dalyha. TELUS first offered $100.00 credit to our account for 400+ stolen points. Not good enough I replied. TELUS came back with an offer of $400 + for the stolen points to be credited on our account. Fair enough. Still very unhappy with how the points were taken. 20+ years customer, will look at other carrier options as services renew. Shouldn't have to be a battle to stay loyal.
Wow. We have been told repeatedly that points can't be put back (which is garbage - they can take them away then they can put them back)
