Forum Discussion
Dalyha
1 year agoAdvisor
Telus Reward Point Expiry
I just found out from a friend of mine who still receives monthly paper bills that, according to the fine print at the bottom of his bill, Telus Reward points earned before December 31, 2023 are goin...
- 1 year ago
Hello! On January 30, all Rewards points that were accumulated before the end of 2023 were expired. All other points earned from 2024 onwards remain. Please feel free to send us a private message if there's anything about this that you'd like to discuss!
FedUpwithTelus1
1 year agoFriendly Neighbour
So TELUS just stole 450 points from me. Basically told me you snooze you loose. More or less flipping TELUS customers the bird. Time to renew my services elsewhere. Cell phone renews next month. Hello Rogers good bye TELUS, you suck!
TELUS_Support
Official Support Team
1 year agoHello. All customers were notified of the point expiry in advance of it happening. We can send you a private message to discuss further, be on the look out for it.