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Telus Reward Point Expiry
I just found out from a friend of mine who still receives monthly paper bills that, according to the fine print at the bottom of his bill, Telus Reward points earned before December 31, 2023 are goin...
Hello! On January 30, all Rewards points that were accumulated before the end of 2023 were expired. All other points earned from 2024 onwards remain. Please feel free to send us a private message if there's anything about this that you'd like to discuss!
Call Telus' customer service line and request a callback. Tell them you want a bill credit for the points that you lost. Other customers have been successful at receiving bill credits equal to the number of points lost ($100 bill credit per 100 points), but you have to call in and be persistent!
I've mentioned that twice but no one reads previous replies they just post.
