Forum Discussion
Telus Reward Point Expiry
I just found out from a friend of mine who still receives monthly paper bills that, according to the fine print at the bottom of his bill, Telus Reward points earned before December 31, 2023 are goin...
I just logged into my rewards account and noticed 100+ in missing points. I have been saving these to receive 2 gift cards. In my view - these loyalty rewards were essentially stolen. There is no record of them being removed or redeemed and no one contacted me about the status of these points. I would love for someone from the Telus Official Support team to reach out to me on this. It is a completely unacceptable business practice.
TELUS_SupportOfficial Support Team
We can send you a private message for sure, be on the lookout.
This is crazy! I had hundreds of points saved up and was planning to make a larger purchase. You took the points without proper notification—unbelievable!
Telus, could you reach out so we can discuss this? I thought this program was meant to reward loyalty.
Thanks - I look forward to hearing from someone.
- TELUS_Support
We sent you a private message, thanks.
