Forum Discussion
Dalyha
1 year agoAdvisor
Telus Reward Point Expiry
I just found out from a friend of mine who still receives monthly paper bills that, according to the fine print at the bottom of his bill, Telus Reward points earned before December 31, 2023 are goin...
- 1 year ago
Hello! On January 30, all Rewards points that were accumulated before the end of 2023 were expired. All other points earned from 2024 onwards remain. Please feel free to send us a private message if there's anything about this that you'd like to discuss!
TELUS_Support
Official Support Team
1 year agoThere was a targeted bill message sent out in December advising of the point expiry. We can send you a private message to discuss further.
MissPeach
1 year agoNeighbour
That’s BS, I slowly accumulated these points, I was going to buy the GC I was saving up to for, and BOOM you increased the point redemption value on it. So I had to wait a bit longer, waiting to get that $100 GC. Then you sneakily take away the points!! 🤮 business ethics. So disappointed. I was .6 or so away from it. Take my 41 points you left me with me, I don’t care about your points program anymore.