Forum Discussion
Solved
Telus Reward Point Expiry
I just found out from a friend of mine who still receives monthly paper bills that, according to the fine print at the bottom of his bill, Telus Reward points earned before December 31, 2023 are goin...
Hello! On January 30, all Rewards points that were accumulated before the end of 2023 were expired. All other points earned from 2024 onwards remain. Please feel free to send us a private message if there's anything about this that you'd like to discuss!
I just logged in and lost $140 worth of rewards. I’m so choked at Telus as a corporation. They are nearly impossible to work with. I’m going to cancel all my plans right away. Beyond ridiculous. Hey Telus, 18 year Telus user and you’re losing 3 cell phones, 2x homes of internet and tv and security at my company for yanking my $140. Smart thinking.
I share your pain. I see my points disappearing in front of my eyes at 1130pm that day when I tried to redeem the points. I messaged Telus and final got them to call me to discuss but it turned out they are just repeating the message the points are gone and they are not doing anything for me.
What's the point of adding salt on me wound by initiating a phone call if you are not planning to do anything different.
I have been a long term telus customer but this is the first time I am also looking to switch. Ridiculous.
