Forum Discussion
Dalyha
1 year agoAdvisor
Telus Reward Point Expiry
I just found out from a friend of mine who still receives monthly paper bills that, according to the fine print at the bottom of his bill, Telus Reward points earned before December 31, 2023 are goin...
- 1 year ago
Hello! On January 30, all Rewards points that were accumulated before the end of 2023 were expired. All other points earned from 2024 onwards remain. Please feel free to send us a private message if there's anything about this that you'd like to discuss!
fraochmuir
1 year agoAdvisor
I'm switching too. Ridiculous.
TELUS_Support
Official Support Team
1 year agoHello! We'll send you a private message to discuss further.
- docchizz1 year agoOrganizer
Hello,
Are you able to help me as well? I've lost 231 points which is almost $200 in bill credits. If you can credit me at least some portion of that, it would be very helpful and appreciated.
- TELUS_Support1 year ago
Official Support Team
We can send you a private message to discuss further for sure. Be on the lookout for it.
- anjeshshrestha1 year agoNeighbour
Please reach out to me aswell, i have also lost a lot of points
- Fisherguy1 year agoLeader
I started a chat, asked for a callback which was basically right away (I was lucky) and got the full dollar per point credit towards your bill.
- Username21 year agoOrganizer
Can you send me a private message as well? I've lost the Telus Rewards as well. Why is there this piece meal response to one person at a time? Is it only to the people that are threatening to leave? If that's the case, then I'm threatening to leave as well.
- TELUS_Support1 year ago
Official Support Team
We will for sure, check your Inbox.
- anjeshshrestha1 year agoNeighbour
please reach out to me as well, i lot a lot of points
- fraochmuir1 year agoAdvisor
I'm waiting for a response to my follow up on your private message.
- fraochmuir1 year agoAdvisor
Still waiting for a response.
- TELUS_Support1 year ago
Official Support Team
We'll respond now.