Forum Discussion
Telus Reward Point Expiry
I just found out from a friend of mine who still receives monthly paper bills that, according to the fine print at the bottom of his bill, Telus Reward points earned before December 31, 2023 are goin...
I just logged in and lost $140 worth of rewards. I’m so choked at Telus as a corporation. They are nearly impossible to work with. I’m going to cancel all my plans right away. Beyond ridiculous. Hey Telus, 18 year Telus user and you’re losing 3 cell phones, 2x homes of internet and tv and security at my company for yanking my $140. Smart thinking.
I'm switching too. Ridiculous.
TELUS_SupportOfficial Support Team
Hello! We'll send you a private message to discuss further.
Hello,
Are you able to help me as well? I've lost 231 points which is almost $200 in bill credits. If you can credit me at least some portion of that, it would be very helpful and appreciated.
- TELUS_Support
We can send you a private message to discuss further for sure. Be on the lookout for it.
Can you send me a private message as well? I've lost the Telus Rewards as well. Why is there this piece meal response to one person at a time? Is it only to the people that are threatening to leave? If that's the case, then I'm threatening to leave as well.
- TELUS_Support
We will for sure, check your Inbox.
I'm waiting for a response to my follow up on your private message.
Still waiting for a response.
