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Telus Reward Point Expiry
I just found out from a friend of mine who still receives monthly paper bills that, according to the fine print at the bottom of his bill, Telus Reward points earned before December 31, 2023 are goin...
Hello! On January 30, all Rewards points that were accumulated before the end of 2023 were expired. All other points earned from 2024 onwards remain. Please feel free to send us a private message if there's anything about this that you'd like to discuss!
I have a question for Telus support team - is there any way whatsoever to recover at least a portion of the expired points that can be applied against my upcoming Telus bill, it would help a lot with my present financial squeeze and restore some faith and trust in Telus which has for years has been a sole provider for all my tv/internet/phone needs.
Me as well. And I want ALL of my points applied.
Considering I've been a customer since Telus started.
TELUS_SupportOfficial Support Team
Hello PG2 we'll send you a private message to discuss further.
Hello Telus Support,
Could someone on your team email me also? I mirror PG2's sentiments above and am deeply disappointed to have lost over 200 points as a paperless billing customer with no email of warning..
Is a bill credit possible as the reward catalogue was hit heavy in the rush to redeem? I have also been a loyal Telus customer for all my services for more than two decades. Thanks
- TELUS_Support
We'll send you a private message shortly!
