Forum Discussion
Dalyha
12 months agoAdvisor
Telus Reward Point Expiry
I just found out from a friend of mine who still receives monthly paper bills that, according to the fine print at the bottom of his bill, Telus Reward points earned before December 31, 2023 are goin...
TELUS_Support
Official Support Team
12 months agoHello. We always encourage everyone to read their bills, including any important notes that we may include from time to time such as this. This change is being made to foster a better customer experience later this year. It's to encourage more active participation from our customer base so we can revitalize our catalogue with relevant and exciting prizes, as well as to launch new benefits.
concernedclient
11 months agoNeighbour
Ridiculous. Do you read every invoice you receive with a magnifying glass each month? If you do, you clearly have more time on your hands than most normal people. If a product or service is preforming within expectations there should be no reason to do so. A change like this needs a higher level of notification. Nothing but another corporate money grab. It is such a joy to be in a time when companies have contempt for the clients, not.