Forum Discussion
Telus can't tell me why they cancelled my account
Today, my wi-fi went out inexplicably and when I logged in to my account, I found that my account had been cancelled. Without notice. Without consent. I spoke to THREE representatives - none...
Since my posts now must be "approved" before I'm welcome to post here, I am replying to my own thread because we are back at this AGAIN. Telus has now included an "early cancellation fee" OR an equipment fee, depending on the source of the information, after cancelling my service. So, I have filed a NEW complaint with the CCTS and maybe this will be the final one. Finally.
