Forum Discussion
Telus can't tell me why they cancelled my account
Today, my wi-fi went out inexplicably and when I logged in to my account, I found that my account had been cancelled. Without notice. Without consent. I spoke to THREE representatives - none...
So, last week TELUS went ahead and cancelled my service. I was without internet for 3 days, no one could tell me why. So, they put through a credit, and even sent me a pretty wild deal that would have (at least from what I read) given me 6 months of free service. Extremely cool, and kind, and I thought we were done.
Here's the Order that they sent me a receipt for:
Well, gee whiz, today I got my bill.
I would LOVE an explaination.
