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charliebrown1
6 hours agoNeighbour
Telus Bill/Cancelled Service
I cancelled my Telus Account by telephone on May 19/26. (Agent-Abdul) Abdul informed me that because my home telephone # was being ported, the Telus account couldn't be cancelled until the porting took place. The porting occurred on May 26/26. Later, that same day, I returned the equipment via Canada Post-tracking #4000477736315995. You can imagine my surprise when I received a bill for Telus services this evening for the month of June ($316.47). I would like to be assured by email that this is incorrect and that there is a 0 balance on my account.
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