Forum Discussion
Solved
Returning phone
Hello. I upgraded my phone and there was a glitch in Telus system. Therefore, they made me pay $600 to upgrade my phone, then I had to mail my phone (bring back) in order to receive the money back. Te...
Usually refunds are placed on your account, or a cheque mailed if you are no longer a customer. I suggest gathering all the information, and contacting them again. I suggest the escalation form: “Already contacted us” section in the Contact Us section at the page bottom.
NFtoBC
Community Power User
Community Power UserUsually refunds are placed on your account, or a cheque mailed if you are no longer a customer. I suggest gathering all the information, and contacting them again. I suggest the escalation form: “Already contacted us” section in the Contact Us section at the page bottom.
