Forum Discussion
Questioning service support from Home security customer support team
They were quick to show up and get me to sign a contract. I have a couple of questions - but no responses. Think they just like signing up people - and hope they get the security system installed!
getting connected to the support team is a real pain, you need to call them and wait for hours to get your issue resolved,
However for a new connection, you might get a technician but if you need a technician for troubleshooting then forget it , i am requesting it from 10-Ag-24 but no sucess.
TELUS_Support
Official Support Team
Official Support TeamIf you require assistance, send us a private message, and we'll do our best to help.
- I see others have had similar issues with your service.How long should I wait until I get a response from the sales person about my questions I asked? It has been over 2 days now - with nothing.Thanks Brian
- TELUS_Support
Unfortunately, not something we could answer. If you have any questions, send us a private message and we'll do our best to answer them.
Isnt that what support does - or what am I missing? Thanks
