Forum Discussion
Solved
Payment method for prepaid plan $150/180 days.
If my credit card is on file can I assume upon renewal in 180 days it will automatically charge the $150 from my credit card? I was on a monthly prepaid and had to topup to maintain a balance in the...
Thankyou for a great explanation of how this prepaid plan works,everything was setup as you stated, payment is taken from the credit card "automatically" when due in 180 days and auto topups not signed up for!
A-B
Community Manager
Community ManagerWe'd need to know what specific plan you were on. Your best bet would be to reach out to our Mobility team directly by dialing *611 from your TELUS cellphone (or 1-866-558-2273) so they can verify your account and look into it for you!
