Forum Discussion
partial charge is a scam
i moved my number over to telus on july 9. i thought my cycle will start that day. today i got my first bill. telus charged me $15 partial charge because my cycle starts on the 15. when i switched to ...
I assumed my cycle will start on the day I came to Telus. Not 5 days after. The fact Telus employee never told me is why I’m pissed
Why do you need to have your billing cycle on a specific day?
You can have it adjusted to a specifc day if you like. I adjusted all my mobile account billing cycles to be on the same day so that I can pay them together out of convenience.
- I assumed by cycle will start the day I transferred to Telus. No of the Telus employees told it wasn’t
- Hello Koroushsensei
I'm sorry but you can ask as well. It's not just the representatives responsibility to say so.
You said " transfer" to Telus. So you have had a account with another carrier yes? If so then you know they also do partial charges when you're changing plans or doing a upgrade.- I was with same carrier for 20 years. I don’t do contracts. Always bought my phone outright so never dealt with upgrades. When I changed my plans I never saw partial charges
