Forum Discussion
disappointed3
2 years agoNeighbour
No TV
I am new to Telus, they sent a technician to hook us up , so we no longer have the service from Shaw . We were not sent the TV box beforehand , so we have had no TV for 2 days so far. Why would you s...
disappointed3
2 years agoNeighbour
No, the installer did not have a TV box, he said it was coming in the mail. This us our 5th day with no TV. I feel this is very poor business practice. We were not forwarned that this could happen. Someone should have made sure we had the equipment before we were disconnected from Shaw. We also have not had our old home phone number returned to us! We may seriously consider going back to Shaw if this is the best service we can get from Telus.
Sent from my Galaxy
dru
Community Manager
2 years agoI've sent a private message your way to see if we can get this into the right hands.