Forum Discussion
chamomile
4 years agoNeighbour
New Phone User and Phone Plan - $0.01 Charges listed as 'data usage'
I'm currently on the Talk and Text 15 plan, and added $100 to my account. $15 was taken for the first month, sure. Now I'm receiving these charges listed as data usage on my transaction list, and I'm...
- 4 years ago
If your text message bubbles are blue, you are using data (either cellular or Wi-Fi) to send them. Make sure cellular data is turned off on your phone. If the data continues to be consumed, you may need to contact Telus directly to request a full data block on your account.
chamomile
4 years agoNeighbour
How is it possible to use cellular data if I don't have it? Thank you for clarifying, how stupid. If I request a data block, will I still be able to send texts, even if I'm out and about? I assumed that all I need is cell service (bars) to send texts or make phone calls.
Thanks again, calling them right now
NFtoBC
Community Power User
4 years agoCellular data is considered ’Pay per Use’ on Talk and Text plans. I’m happy to learn you have it sorted.