Forum Discussion

chamomile's avatar
chamomile
Neighbour
4 years ago
Solved

New Phone User and Phone Plan - $0.01 Charges listed as 'data usage'

I'm currently on the Talk and Text 15 plan, and added $100 to my account. $15 was taken for the first month, sure. Now I'm receiving these charges listed as data usage on my transaction list, and I'm...
  • NFtoBC's avatar
    4 years ago

    If your text message bubbles are blue, you are using data (either cellular or Wi-Fi) to send them. Make sure cellular data is turned off on your phone. If the data continues to be consumed, you may need to contact Telus directly to request a full data block on your account.