Forum Discussion

StephanD's avatar
StephanD
Friendly Neighbour
3 years ago
Solved

My Telus Privilege not accessible

Good day, for weeks now, when I try accessing My Telus Privilege page, I get an error message stating about Technical issues.
  • dru's avatar
    dru
    3 years ago

    StephanD Our backend team sync'd your account. Can you try logging in again and let me know if it works?

TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
2 years ago

Hi there, can you tell me what error message you are getting? 

AntoFortier's avatar
AntoFortier
Neighbour
2 years ago

Hello, 
I don’t know why a guy is answering for me but I got the same message : «Sorry!
We are currently experiencing technical difficulties. Please check back later. »

 

And yes I use the good email and password, that’s not the problem.

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team
    2 years ago

    Thanks to you both. I've reached out to the Telus Privilege team and waiting for them to get back to us. We will reach out when they do. 

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