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Community Manager[Megathread] TELUS Rewards
Looking for info about our TELUS Rewards program? You've come to the right thread. You'll find your answers here, but if you don't...feel free to ask your own question for our community to answer! Fr...
It's under the Telus Services category. I just used it a couple of days ago. Note that you can only redeem for Telus services credit once every 12 months.
Most of this makes sense. A little worried about "I was told by the rep that all coupons are for 90 days only" when the rep emphasized that my coupons will only be good for 30 days. I was surprised that the whole history was erased within days of ordering but the system did say "Coupon Available" before I ordered. I always check my coupon credits before ordering. Hopefully, my missing credits will appear.
Got my credits reinstated but missing one credit from my history. The TV is showing an expiry of 90 days but the reps say that they are only good for 30 days. This is maddening. Also, I must have watched a movie on the "last" day before they yanked my credits. I am hoping the system processed it before yanking the credits entirely, otherwise I'll end up being charged and will have to call yet again.
All reward Coupons are valid for 90 days. If a rep told you 30 days, I believe that only applies to replacement coupons a rep can give you and I believe the rep can set expiry for a replacement coupon. He/She should have set it to 90 days.
I received replacement coupons and they were all 90 days.
