Forum Discussion

TL7's avatar
TL7
Friendly Neighbour
9 months ago

July 2025 home phone and TV rate increase

Hello, I noticed my July bill has increased. When I checked the June bill, there is small print said " If you are currently in a 2- year service agreement, the new regular monthly price will not appl...
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
9 months ago

If you're still within a service agreement, the reason may be due to a possible price increase in your services, any of which would've been stated in the billing notes leading up to when it occurred. This is of course if no changes were made to the services. Let us know if you'd like us to investigate your billing and we can send you a private message to discuss further!

TL7's avatar
TL7
Friendly Neighbour
9 months ago
Hi, there has been absolutely no change in my service at all during this 2 years agreement. Please investigate my billing and let me know the result.

Thanks,

Teresa
Related Content