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Is MyTelus App login down? Can’t login via app
Is the login via MyTelus iOS app down? Can’t login, tells me email or password incorrect. Can login fine via website and browser.
We're investigating an issue where some customers have trouble with app access right now. The online portal should still work, however. Can you give it a try: www.telus.com/myaccount
MyTelus app is a joke. It never worked. I tried talking to an agent about it today after trying for 90 minutes and was referred to the technical department. The call terminated after half an hour while on hold. Tried uninstalling the app and clearing the cache. Was ask to manually type in username and password. Still didn’t work. The app haven’t work since 2023. It is now 2025.
TELUS_SupportOfficial Support Team
Hi there, that is strange. We will send you a message to gather more info.
