Forum Discussion
sbaraniuk
2 months agoNeighbour
Emails from Collections - could this be for a closed account?
So I have been receiving mysterious emails from General Credit Services recently, saying I owe Telus $300. At first I thought this was an issue with my internet account, but the account number GCS h...
sbaraniuk
2 months agoNeighbour
Update: I also checked my Koodo account, just in case, and the account number does not match + there is no outstanding balance. At this point I am highly suspicious that the GCS emails are either fake/a scam or they mixed up my contact info with someone else's account.
TELUS_Support
Official Support Team
2 months agoTo look into this further, please send us a private message with the account information that GCS has listed so we can review and confirm what’s going on.