Forum Discussion
Collections With No Notice
I am lucky to have answered the phone and paid the collections account with General Credit Services before it was reported to the credit bureau. I received a phone call from General Credit Soluti...
Our experience has been the same - but no call, no notification. Have been trying to return their equipment since August. Their response was to not notify me of any charges and send the account to collections. I only found that out when I called yet again about the equipment. And when I call Telus - they won't give me any information. I think its time for a CRTC complaint. I don't even know where the account was sent!
Horrible how they treat clients.
TELUS_Support
Official Support Team
Official Support TeamHi AjayB we can help with this issue. We'll send you a private message to assist
