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FuzzyLogic's avatar
FuzzyLogic
Icon for Community Power User rankCommunity Power User
6 years ago

Can't access my billing information...long time customer.

When I login to view my bill I get this message:   "Your first bill isn't ready yet. We'll let you know by email and/or text when it's available"   Normally my bill would be due about now and I w...
polecat's avatar
polecat
All-Star
6 years ago

Janann  I have found that if you try access to your account several days after the billing end date they are working on the account billing. Wait About 3 days and try again Works for me Polecat

Janann's avatar
Janann
Advisor
6 years ago

Thanks for the tip, Polecat. If this continues, I'll just aim for the end of the month.

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