Forum Discussion
Cannot login to Telus Web Portal
Hi, in the last few days, we have not able to login to our my telus account. We are getting Sorry, you have been blocked, you are unable to access telus.com, It is saying to email the site owner t...
TELUS_Support
Official Support Team
Official Support TeamIf you're seeing a Cloudflare-related block, it may be due to security measures that restrict access from certain networks or VPN services. To help troubleshoot, please try the following:
1. Disable NordVPN (if in use) and try accessing your account again.
2. Use a different network (such as mobile data instead of Cox Wi-Fi) to see if the issue persists.
3. Clear your browser cache and cookies or try a different browser.
1. Disabled Nord - can't get in.
2. Used mobile instead of Cox wifi - can't get in. (No Nord on my mobile)
3. Cleared browser cache and cookies - can't get in.
Notes:
- IMG0001 and 0002 below are the screenshots of the response that I got when I tried to use the mobile app.
- Screenshot is the response that I got after I cleared the cache.
This is YOUR problem that YOU created, not me. Fix it!!!!!!
Richard McCabe
