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CALL CONTROL
Just added TELUS Call Control to my home phone. The instructions mention an accepted call list. However I can not find a link to access this list to ad numbers. Anyone ??????
To access the accepted call list you need to log in to your My Telus account on a computer or through the mobile app.
If using the mobile My Telus app: (iOS) (Android)
- Once logged in to your home account, click on the Plans icon in the bottom right.
- Under the Home Phone section select Manage Call Control.
- There will be a drop down menu that defaults to Call Log. Tap that and select Accepted List. From there you can add or remove numbers.
The process will be similar if using a PC I believe.
Nighthawk
Community Power User
Community Power UserTo access the accepted call list you need to log in to your My Telus account on a computer or through the mobile app.
If using the mobile My Telus app: (iOS) (Android)
- Once logged in to your home account, click on the Plans icon in the bottom right.
- Under the Home Phone section select Manage Call Control.
- There will be a drop down menu that defaults to Call Log. Tap that and select Accepted List. From there you can add or remove numbers.
The process will be similar if using a PC I believe.
I’ve tried this on my iPhone 11, and there’s nothing showing Manage Call Control on the menu items. Now what?
The problem is that I can’t receive calls from US numbers, despite having a Canada/US Unlimited Text/Talk/Data plan (easy roam activated) and nothing on in Focus. The calls don’t even show in my Recents list, but when a shipper calls my number, the recording says Call Control is activated. Now what? Calling the Telus help 🙄 line is an utter waste of time, as the wait is ALWAYS over an hour.
The problem is that I can’t receive calls from US numbers, despite having a Canada/US Unlimited Text/Talk/Data plan (easy roam activated) and nothing on in Focus. The calls don’t even show in my Recents list, but when a shipper calls my number, the recording says Call Control is activated. Now what? Calling the Telus help 🙄 line is an utter waste of time, as the wait is ALWAYS over an hour.
