Forum Discussion
JM101099
7 months agoNeighbour
Wifi Gift not received after a year
Last year, BC had a promotion for registering with Telus Internet. I signed up and chose the $400 prepaid gift card along with the TV channel bundle and high-speed internet. The internet was installe...
TELUS_Support
Official Support Team
7 months agoHi JM101099 we can take a look at what happened here. We'll send you a private message to assist
UnhappyCust0mer
7 months agoNeighbour
Seems to be happening frequently as of late. 12 weeks here and still no reply or answer on my sign up gift. Will be filing a claim with the BBB for unethical business practices and misleading customers with false offers.
- TELUS_Support7 months ago
Official Support Team
We can take a look at your account to investigate if you'd like. We'll send you a private message to discuss further.