Forum Discussion

Skysky's avatar
Skysky
Neighbour
6 months ago

Who will be responsible for hundreds of customers possible service interruptions

I just want to congrats Telus to assign maintenance to a company with terrible managed company called "AFL". Look at FDH left opened in view royal area.

Hundreds of customer may be in 

trouble if someone mess around FDH cords. It has been same for past 48 hours 

Victoria-BC 

 

 

 

4 Replies

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Thanks for flagging this. Do you have the approximate street location of this?

    • Skysky's avatar
      Skysky
      Neighbour

      Thanks for replying. Please pass this message to Telus managers and do not let AFL skip this responsibility. I know this company because I spoke with two technician about it . They behave with technician shamefully and they are working under tremendous pressure in a long shift. It's AFL bad managment , not just a technician mistake.

      Location: 6 mile road 

      • TELUS_Support's avatar
        TELUS_Support
        Icon for Official Support Team rankOfficial Support Team

        We've been advised that this specific box has been secured.