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when telus forces us to change internet from copper to fibre, does the phone HAVE to use the fibre?
yes it is a plug in the wall phone.
others had problems with it.
will all phone sockets work for the phone (but not internet)
thanks all
calling telus is a waste of time as you well know
Yes, if Telus is removing the copper in your neighbourhood and replacing it with fibre-delivered telecommunications, your phone service will be delivered over the fibre network. They will connect to your current telephone wires in your home, so you can use phones as normal.
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Anon125 wrote: "calling telus is a waste of time as you well know"+1
You call and they know absolutely nothing.
Is it because the call centre is in the Philippines?
I have always wondered how you can have people answer questions and troubleshoot problems when the system they are dealing with is non-existent where they are and they have no personal experience.
Well telus made an appointment to connect the cable.
as they never turned up, nor did they have the sense to call us...
we had to call the phillipines- who of course knew nothing.
Except the other company who were to install the fibre, arrived, parked in the driveway and left after doing nothing.
Clearly telus should be renamed CHAOS.
I tried to ask a new forum question but the forum form was unable to select something.( i would post a pic if i could)
so I ask it here.
when there is a power outage, we have a phone that can call bc hydro.
the phone gets its power from the phone wires. ( not the house electricity)
will it still work when we have the fibre forced on us?
thnaks all
Anon125 During a power outage your phone will not work on fiber. You can ASK to have a battery backup installed. Most people have a cell phone now no need for a land line. Also your hand held phones with a plug in base and remote phones will not work on fiber or copper during an outage either. Even with the batt back up your remote hand held phones will not work. You will need an analog phone.
the so called "no cost to us" story seems just that, another story
thanks
- NFtoBC
Community Power User
Yes, if Telus is removing the copper in your neighbourhood and replacing it with fibre-delivered telecommunications, your phone service will be delivered over the fibre network. They will connect to your current telephone wires in your home, so you can use phones as normal.
