Want to reconnect Telus lines that Shaw disconnected for home phone

The pictures weren't visable last night when I posted. Takes a bit of time for the mods to approve photos so I was replying blind. 🙂 They are visible now.

You appear to have a smart panel in the house. I have the same brand in mine. All wires should terminate there if the house was wired correctly. If you had phone lines in the house, they should have been terminated in the punch panel in the top left of the box. I don't see any remnants of wires going there nor any others in the other photos. The 8 port patch panel in the top right of the box was for ethernet. So you did previously have five jacks wired for data until someone, I'm assuming Shaw, got busy with some wire cutters in there and mangled things pretty bad. They cut a lot of slack out of the ethernet cables and left the rewired mess dangling from that panel. The reasons none of the jacks work for data, if Shaw left the RJ45 face plates on them, is because there are no connected RJ45 jacks in that panel, and only two of the eight wires are connected to that dangling white box for phone service. A single pair is needed for phone service but for full ethernet, all four pairs are needed. Hopefully the Shaw installer didn't get creative with the wiring elsewhere in your home.

Is the black box mounted in the panel with the coax going to it one of Shaw's? It's rather large so I'm suspecting that is the modem or the VoIP gateway Shaw was using for the phone service. I just can't tell with that cover on it and I'm not familiar with Shaw's recent hardware.

You essentially need someone that can undo the damage and reconnect the ethernet lines back to the 8 port patch panel in there. Then you'd need to connect the RJ45 patch panel to your Shaw router and ensure nothing is connected the phone output on the Shaw router/VoIP box. If the modem/router is elsewhere in the house, you'll need to figure out how to get everything connected. If there's a phone/data jack near where your router is, after they're all fixed, you could connect the router to that RJ45 jack then put a gigabit switch in the panel in the garage to connect all of the other RJ45 jacks. You also carefully need to check all jacks with RJ45 face plates that you were using as phone jacks as the phone plug very well could have bent the pins inside. If it has, you may have to replace the face plates with new undamaged ones.