Forum Discussion
VOD Errors when accessing FXNOW
Using my 4K box, I get errors when accessing specific episodes of the same VOD series on FXNOW. When clicking on an episode, I receive the error code 0x80004005, which says it needs a license. Of i...
TELUS_Support
Official Support Team
Official Support TeamHey MajorPain - we recommend rebooting both the box and your router and trying again
I appreciate your interest, and I don't know what would have changed in the last two days, but your suggestion did not change anything,
- TELUS_Support
Since you're able to access the content through TelusTVPlus on your PC, we’ll need to investigate further on our end.
Could you please send us a private message with your account details so we can assist you more effectively?
Can I get a little help?
I'm probably as thick as a plank. How do I send a PM to Telus? I'm concerned this is going to be a black hole. Do I have to explain the problem again? A week ago, the technical rep I spoke with suggested I make the online post.
- TELUS_Support
Hey MajorPain if you click on our username you will be taken to our profile and you can click on "send a message"
