Forum Discussion
valeriemufford
8 months agoOrganizer
Video on Demand choice will not play
Good morning. I had not realized that the program Surreal Estate was going to have a 3rd season, and did not have it set up to record. Once I realized, I set it up, and wasn't terribly worried, bec...
valeriemufford
8 months agoOrganizer
Is there any sort of ETA on when this will be resolved? It's now Wednesday, and the episode will have been up (supposedly) for 10 days or so. I really would like to watch it before I start watching the other ones.
TELUS_Support
Official Support Team
8 months agoOur Optik team confirms that the episode looks and plays fine on their end. Have you tried rebooting your equipment to see if that resolves the issue?
- valeriemufford8 months agoOrganizer
I tried it this morning and it didn't work, but after your last reply, I tried it again, and now it works. I don't know why, I didn't do anything, but it seems to have resolved itself.
- TELUS_Support8 months ago
Official Support Team
Ok, great!