Forum Discussion
dstovell
10 months agoNeighbour
Unable to login to Crave App and website
When I try to login to the Crave App and website using TV subscriber credentials, it tells me I need to subscribe. When I quit the app or close the window to login again, it's saved the credentials ...
dstovell
10 months agoNeighbour
Yes, I opened the Crave App on our Android TV and chose to login via TV subscriber. On my iPhone (via crave.ca/provider, I entered in my credentials and the secret code from the TV app and waited for the app to refresh. The TV Crave app says I'm not an active subscriber (yet I am).
TELUS_Support
Official Support Team
10 months agoHello dstovell, maybe this link here can help? https://www.crave.ca/en/plans It may be related to the type of package you have.