Forum Discussion
Unable to log in to government services website through home network & Windows PC
Is anyone else having this issue? I can log in with an iPad on wifi and with the Windows laptop over my phone’s hotspot. But through my Telus home network, I get connection reset errors. One banki...
"home network & Windows PC"
Have you tried clearing your browser cache or using Ctrl F5? And it's just two sites you mentioned, CRA and your bank? You can surf ALL other internet sites, including IP streaming?
Cleared the cache in the Edge browser. That made things worse with the CRA site, couldn’t load any page at all on that browser.
Another banking website works. Other secure sites work so far, but I haven’t logged out of certain sites (and I don’t dare now!). I was able to log into a streaming site on the laptop, but I don’t watch streaming video from it.
Another banking website works. Other secure sites work so far, but I haven’t logged out of certain sites (and I don’t dare now!). I was able to log into a streaming site on the laptop, but I don’t watch streaming video from it.
You seem to have a securities issue with your laptop, not a Telus network issue. Like your laptop is blacklisted and/or getting blacklisted. Could be due to something residing on your laptop that is doing bad things to visited sites.
- It looks that way….BUT I can log in with the laptop when the laptop is using my phone’s hotspot to get online. That’s what is so puzzling about this.
But then your phone's IP is the facing IP to that site. So through your home ISP public IP address you are having issue.
Maybe you could try releasing you Telus WAN IP address, not sure it will work, I have never tried it. Power outages sometimes gets you a new public IP address. In the router there is a setting to release it. Under STATUS
