Forum Discussion
TV lost signal
Anybody who had experience TV lost its signal?
Thanks for the response.
The TV picture will freeze and then the Optik Page will come out showing
Television signal has been lost.
To restore service try the following
1. check other channels
2. check your Telus supplied equipment
3. check internet connection
4. restart your Optik digital box
I tried 1-4, but it's still happening.
The internet is working well though.
TELUS_Support
Official Support Team
Official Support TeamHave you checked that your all cables, including HDMI connections, are seated properly? That can be a culprit for these issues as well. You've stated that you've tried all other troubelshooting so if nothing's working, send us a private message here and we can discuss further!
