Forum Discussion
TV-21T Box not working
Hi, I have read through the forums here and see that I am not alone in the issues with the "new" TV-21T boxes. These are horrible. We now have one that will not connect at all. It circles between ...
I am having the same problem . The message I get is Weak signal, we are not on Fibre optic, my computers, iPads work fine the signal is mot the problem It’s the signal getting to the TV that is the problem
Hi Gary8,
That's what ours were saying as well. When the tech did his "troubleshooting" he couldn't find that box even showing up on our system. When I switched the power cord from another box we don't use as much, it showed up and worked like new.
TELUS_SupportOfficial Support Team
Hello! We'll send you a private message to discuss further and see if we can be of assistance.
- I have 2 TV21 boxes they both do the same thing I switched them around same results, the TV also quits on occasion when I click the guide buttonGary
