Forum Discussion
wegrowthings
6 months agoNeighbour
TV-21T Box not working
Hi, I have read through the forums here and see that I am not alone in the issues with the "new" TV-21T boxes. These are horrible. We now have one that will not connect at all. It circles between ...
wegrowthings
6 months agoNeighbour
So Telus finally called me back this morning and agree that the power cord is faulty (as per the other posters have said). I asked for them to replace all 3 as this is a known issue & it's not our responsibility to pay for cords that come with their product, but no, they will only do this when it is broken.
There are updated boxes ow, but they won't send them to us that have the TV-21T boxes until all the older boxes have been replaced. What a cycle eh?