Forum Discussion

Leader

3 months ago

Solved

Telus won't upgrade to Wifi 6

I'm on 1GB and trying to get an upgrade from my T3200M to a wifi 6 hub because all of our devices are now wifi 6. 4 calls later and someone in tech support told me that he would send me a wifi 6 hub...

jackrabbit000
2 months ago
Sorry for the late reply. Finally got this sorted out from someone at Telus who actually gave me what I wanted and knew what needed to be done. He sent a tech to the house and everything is good to go now. But, still shouldn’t have needed 6-7 calls and around 16 hrs on hold and that’s not including wasting all that time on the phone.