Forum Discussion
Telus Wifi Hub - difficulty port forwarding with WAN
Hello, I recently moved into a new building that has a new Telus Wifi Hub for my unit. I am attempting to run a local server for board games with friends on the app FoundryVTT. This application usual...
Nighthawk
Community Power User
Community Power UserBy default you will not be able to access the server using the WAN IP or external IP address from your home network. That's just the way all Telus connections work. If you have a second computer on a VPN, you could try connect that way to test if it's working.
If the PC is in the DMZ, will port forwarding settings even apply to it? Have you tried with it not in DMZ? I've had luck getting port forwarding working in most cases without using DMZ.
Is the WAN IP address of the Wifi Hub the same as what you see when you go to https://www.whatismyip.com/ ? If no, then you have an entirely different problem that can't be fixed from your end.
Ah good point, I didn't think about the DMZ rendering all the port forwarding settings moot. The whatsmyIP website does provide the same address that the server believes I have.
I've removed the DMZ, and went back to the standard port forwarding application. I've rebooted the modem after all of these were applied and refreshed the application. But it still looks like the connection is closed.
Current setup is (with screenshots):
- Port forwarding enabled on my public IP on port 30 000 to point at my server
- Special application of port 30 000 to prevent the NAT from interfering
- All other undefined ports enabled (I still feel this is poor practice, and may switch the server's port to be something like 8001 or a different usable port that is covered under a different firewall tab, but right now I just need to understand the mechanism for allowing access for my friends)
If my research is correct, my IP address is being changed frequently due to WAN, and I should request a static IP. However I'm poorly versed in how to request a static IP in the following fields and how I should request the modem to set this up
- Nighthawk
While I can't see the screenshots yet (pics are moderated) I can confirm that you should not need a WAN static IP. My WAN IP hasn't changed in a very long time. I'd guess at least 6 months or more. Static IPs are usually only available on business connections if I remember correctly. Setting your PC on a static IP within the LAN is probably a good idea.
Did a bit more testing and yeah, the whatsmyip address matches the Foundry address invitation link it generates on the app. Double checked the port forwarding rules and it looks like its setup correctly with the guides in Telus forums and the Foundry support pages (https://foundryvtt.com/article/port-forwarding/). Will attempt to do a full factory reset of the modem and try again.
