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Telus TV PVR keeps deleting all recordings and scheduled
We recently switched from Shaw (July) our PVR has totally erased (including all scheduled) 8 times since July. Anyone else have this issue ?
There is currently a temporary service disruption that was caused by one of our vendors. Some personalised services like recordings are temporarily unavailable. Your recordings should not have been deleted - they will be available when full service is restored. I'll reply here when that happens.
KHR
TELUS Team Member
TELUS Team Member
Service has been restored - so your recordings should now be available again. You may need to restart your set-top box (Settings --> Device settings --> Device Preferences --> Restart) for them to appear.
Yes, I’m not home right now, but I just checked the app on my phone, and the recordings are all back now, thanks!
Paul
Paul
