Forum Discussion
Optik-Kate
TELUS Team Member
2 years agoTELUS TV Feature Updates - Ongoing
Dear Neighbours,
We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle th...
Rocky3
10 months agoGuardian
The problem is the hardware, of late the 21T power supply has been proven to be the weak link, it fails making it look like the tuner is bad, in fact not.
Having reported this and saying it often many here are not aware. Then the voices at the other end of the phone are not aware of the easy fix and continue to send out new hardware instead of just the power supply.
So many of the issues here may have been solved by PM but never reported fixed in the threads.
I went out and bought a 12V power supply, to be prepared for the fourth failure.
I have Telus cell, telus land line, Telus TV and internet and they are all working well.
Now, waiting for my missing discounts in January to be replaced to cancel out the amount I did not pay.